Privacy Policy

Introduction

This Privacy Statement applies to Team Renzo Gracie Orlanodo , which is owned and operated by Grounded Studios LLC. It outlines how we collect, use, and protect the personal data you provide on our website, Orlandojiujitsu.com. It also details your choices regarding our use of your personal data and how you can access and update this information.

Data Collection

We collect the following types of personal data:

  • Contact Information: First and last name, email address, phone number, and home address.
  • Payment Information: Credit card details including type, number, name on card, expiration date, and security code.
  • Student Information: Class dates, clothing sizes, gender identification, special requests, and service preferences.
  • Marketing Preferences: Data from surveys, contests, and promotional offers.

You can choose what personal data you provide. However, not providing certain details may affect your transactions with us.

Data Collected Automatically

When using our website, we automatically collect data such as:

  • Language settings, IP address, location, device settings, OS, log information, usage time, requested URL, status report, user agent, operating system, result (viewer), browsing history, user booking ID, and type of data viewed.
  • Cookies: For more details, refer to our Cookie Policy.

Processing Purposes

We use your personal data for the following purposes:

  • Reservations: To complete and manage your requests.
  • Customer Service: To provide assistance.
  • Guest Reviews: To invite you to write reviews.
  • Marketing Activities: For direct marketing with an unsubscribe option.
  • Other Communications: For handling requests and sending necessary updates.
  • Analytics and Improvements: For research and improving services.
  • Security and Fraud Prevention: To prevent and detect illegal activities.
  • Legal Compliance: To handle legal disputes and comply with regulations.

Legal Bases

  • Contract Performance: For reservations and customer service.
  • Legitimate Interests: For marketing, analytics, fraud prevention, and legal purposes.
  • Legal Obligations: For compliance with applicable laws.

Data Sharing

  • Rec Success Success: We partner with Rec Success, LLC. to provide online request services. Information you enter on our website may be shared with Gracie Academy Success and its affiliates. This includes personal data such as your name, contact details, payment details, student names, and preferences.
  • Third-Party Providers: For payment processing, marketing, and analytics.
  • Competent Authorities: For legal and security purposes as required by law.

International Data Transfers

We may transfer your data to countries with less stringent data protection laws. We ensure your data is protected through contractual arrangements.

Security

We implement reasonable procedures to prevent unauthorized access and misuse of personal data, using technical and physical security measures.

Data Retention

We retain your data as long as necessary to provide services, comply with laws, and prevent fraud.

Your Choices and Rights

You have the right to:

  • Access a copy of your personal data.
  • Correct or update your personal data.
  • Request the deletion or restriction of your data.
  • Object to certain processing activities.
  • Withdraw consent where applicable.

Questions or Complaints

If you have concerns or wish to exercise your rights, contact us at [your contact email/phone]. You can also reach out to your local data protection authority.

Changes to the Privacy Statement

This statement may be updated periodically. For significant changes, we will notify you before the changes take effect.

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